Terms of usage

By browsing the pages of the site, the Internet user acknowledges having read and accepted the limits of responsibility and the conditions of use of the site. http://loches.touraine-images.com cannot be held responsible for any difficulties in connecting to the Internet network or viewing the pages of the site. The Internet user acknowledges, in particular, having been informed of the differing interpretations of web pages by the various browser programs on the market.

Site publisher – Publication manager

Office de Tourisme Loches Châteaux de la Loire Place de la Marne 37600 Loches

Site development

Tribu and Co 76 Rue Georges Courteline, 37000 Tours

Site host

Tribu and Co 76 Rue Georges Courteline, 37000 Tours

Creation of links to loches.touraine-images.com

The Office de Tourisme Loches Châteaux de la Loire site allows the creation of hypertext links to its content, subject to: not using the "deep linking" technique, that is to say that the pages of the Office de Tourisme Loches Châteaux de la Loire site must not be nested within the pages of another site, but must be accessible by opening a window. Stating the source which will point directly to the targeted content via a hypertext link. The information must only be used for personal, non-profit or professional purposes; any use for commercial or advertising purposes is excluded. This authorisation does not apply to websites disseminating information of a controversial, pornographic or xenophobic nature or which may more broadly offend public sensibilities. For other uses, please consult us.

Protection of personal data

Office de Tourisme Loches Châteaux de la Loire processes personal data (hereinafter "Personal Data") about you in connection with your use of this website (hereinafter the "Site"). As data controller, we respect our Site users' privacy and protect their personal data.
The purpose of this policy is to inform you of our methods for collecting, processing and using Your Personal Data, and of your personal data protection rights with regard to the applicable provisions in this area, in particular Law 78-17 of 6 January 1978, France's "Informatique et libertés" data protection act in its latest version, and the GDPR (General Data Protection Regulation) in application since 25 May 2018.

Scope of this personal data protection policy

This Policy sets out the principles and guidelines for the protection of Your Personal Data, which includes Personal Data collected on – or via – the Site.
Office de Tourisme Loches Châteaux de la Loire collects Personal Data online, including by e-mail; this policy applies regardless of the collection or processing method used.
The concept of Personal Data means any information relating to an identified or identifiable natural person. A person is "identifiable" when that person can be identified, directly or indirectly, in particular by reference to an identification number or to one or more items of information specific to that person.
"Non-Personal Data" refers to information that does not identify a person.

Data controller

The data controller in charge of the processing of Your Personal Data is: Etienne MARTEGOUTTE, legal representative of Agence Départementale du Tourisme en Touraine, 37000 TOURS; certain technical services (deduplication, data quality, etc.) are entrusted to our technical service providers. In accordance with Article 28 of the GDPR, such a service provider is bound by a strict confidentiality clause prohibiting any use of the data entrusted to it that is not provided for in the service agreement, and requiring it to implement technical and organisational measures to meet the security and personal data protection requirements.

Security and confidentiality of personal data

We consider Your Personal Data to be confidential.
We endeavour to take reasonable technical measures to prevent any loss or misuse when collecting or storing the data that you have shared with us, and to prevent any disclosure to unauthorised third parties.

However, despite these measures, the Internet remains an open system and we cannot guarantee that unauthorised third parties will not be able to circumvent these measures or use Your Personal Data for unlawful purposes. Consequently, Office de Tourisme Loches Châteaux de la Loire cannot be held responsible in the event of your data being fraudulently obtained for any purpose whatsoever.
The Site may provide links to third-party websites that may be of interest to you. Office de Tourisme Loches Châteaux de la Loire has no control over the content of third-party sites or the practices of these third parties in terms of protecting the Personal Data that they may collect. Consequently, ADT de la Touraine accepts no responsibility for the processing of Your Personal Data by these third parties. It is your responsibility to inform yourself about the personal data protection policies of these third parties.

Purposes of data collection

We process your data in whole or in part for the following purposes:

  • Allowing you to browse our Sites and Applications and adapting our content to your device in order to improve your browsing experience;
  • Remembering the information that you have provided in forms (your user account for example);
  • Enabling you to use the Sites and Applications in an interactive, personalised way;
  • Identifying your needs and interests and providing you with the most suitable products and/or services;
  • Sending information and/or external communications;
  • Sending newsletters, if you have consented to this by checking the relevant box;
  • Analysing the audience and visitor figures of the Site;

The recipients of Your Personal Data are our own management teams and our technical service providers.

Collected data

Personal Data

Personal Data may include the following:

  • Last name;
  • First name;
  • E-mail address;
  • Postal address;
  • Telephone number;

And any other Personal Data that may be relevant to the purposes set out below.

Cookies and other trackers

Cookies, and similar trackers, are files used by a server to communicate with the browser. Cookies can be used to send status information when a user visits a site. Examples of status information include a session ID, language, expiration date, response domain, etc. During their lifetime, cookies are used to store status information when a browser accesses different pages of a website or when the browser subsequently returns to said website. Only the issuer of a cookie can read or modify the information contained in it. There are various types of cookie:

  • Session cookies that disappear as soon as you quit the browser or leave the site;
  • Permanent cookies that remain on your device until they expire (a maximum of 12 months) or until you delete them using your browser features.

You can configure how cookies will be stored and read by going to your cookie management panel.

How do I disable cookies? Browser settings

Some cookies can only be installed with your consent. When you first visit the Site, an information banner will appear, informing you that if you continue to browse the Site, the above cookies will be installed on your equipment.
Cookies and trackers enable you to take full advantage of the Site's features. If your browser is configured to refuse all cookies or trackers, this may prevent the use of some of our services, for which we cannot be held responsible.

Your rights

In accordance with the provisions of the applicable Regulation on the protection of personal data, you have the right to access, rectify and delete data concerning you, and the right to obtain a copy of the personal data that we hold in a structured electronic format (portability).
You also have the right to object on legitimate grounds to the processing of your personal data, and the right to object to the use of your data for marketing purposes in particular.
You may exercise your rights by sending your requests to mediatheque@touraineloirevalley.com.
We undertake to respond to these requests within a period of 3 months. This period may be extended by two months, depending on the complexity and number of requests received.
In the event of a dispute over the exercise of your rights, you have the option to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés.

Data retention

We keep Your Personal Data only for a period of time that is necessary and proportionate to the purpose for which they were collected, namely a maximum of 3 years following your last interaction with us on your initiative.
Beyond the aforementioned periods, your data will be anonymised for statistical purposes or deleted outright.

Updating this privacy policy

This privacy policy is subject to change or amendment at any time.
You are invited to consult it regularly.
For more practical information on exercising your rights, we recommend visiting the site of the Commission Nationale Informatique et Libertés, and in particular the page https://www.cnil.fr/fr/comprendre-vos-droits

Last modified: 15/12/2022

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